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th May 2021 11:37 am
An IFA who received poor defined benefit (DB) transfer advice could receive up to £160,000 in compensation.
An upheld Financial Ombudsman Service ruling gives insight into how tougher DB transfer rules are influencing the settlement of claims.
Mr R complained about advice from Hunter & Co (IFA) Limited in 2016 to transfer his company pension scheme to a Sipp.
The money was then put into a discretionary fund manager (DFM) that he wanted to take out several years later.
The value of Mr R’s benefits in his former employer’s scheme was £857,640.52 and he also had a personal pension valued at around £26,000.
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FOS orders LEBC to compensate client over delayed DB transfer report
By Jean-Baptiste Andrieux 15
th April 2021 10:48 am
The Financial Ombudsman Service has ordered national advice firm LEBC to compensate a client after failing to email and post a report on a defined benefit transfer.
The client, referred to as Mr W, had deferred benefits in his former employer’s defined benefit scheme.
The trustees decided to offer an enhanced transfer value on 31 January 2019, and asked LEBC’s The Retirement Adviser to provide free advice to scheme members.
An LEBC adviser let Mr W know she would send him a report both by post and email on 18 April 2019.
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