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Nelson Marlborough Health calls for patience in vaccine bookings

Carly Gooch13:04, May 28 2021 Braden Fastier/Nelson Mail A glitch in the Covid-19 vaccination booking system has been fixed but there’s calls for patience when it comes to securing an appointment. ‘Please be patient’ is the message from Nelson Marlborough Health after a glitch in the Covid-19 vaccine booking system saw some frustrated with the process. Nelson Marlborough Health chiefe executive Lexie O’Shea said people were contacted to make appointments in batches “so we often receive a large number of calls in a very short space of time”. “This is why people may receive an answerphone reply asking them to leave a message. We ask people not to leave multiple messages as this can slow the process.”

Health board chair acknowledges health shake up an unsettling time for staff

“I just want to acknowledge the staff.” “Change isn’t always exciting, some people will be anxious and some people will be concerned. We just need to be really mindful of different people’s reactions. We’ll have our various employment support groups available to people as and when they need it.” Under the new system, there will be four regional divisions, but it is unclear what that means, and Black addressed this uncertainty. She said there was “a lot more detail to come before we can have any certainty around what it actually looks like”. “As a board, we have a D-date . but in the interim, we’ve got another 14 months. We can keep on doing what we do really well, supporting Lexie and her team and ensuring that we still provide a service and support to the people.”

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