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Scroll through DoorDash, Grubhub and Postmates, and you’ve surely seen a ghost a ghost kitchen, that is. Designed for online ordering and delivery, ghost kitchens operate from rented spots at shared commercial spaces such as Smart Kitchens in Irvine and the Hood Kitchen Space in Costa Mesa.
On the apps, you can sometimes tell the ghosts from the rest they’re usually that new concept you’ve never heard of. Often the people behind them are aspiring restaurateurs who use the lower investment costs of these spaces to test their ideas and themselves. But since the pandemic hit, you’re more likely to see the other type of ghost kitchens, which aren’t really “ghosts” at all.
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Norma Ramirez stepped off Delta flight 1903 from Guatemala City with a backpack, a blue neck pillow and an aromatic carry-on: chicken.
Lots and lots of fried chicken.
This year, in late March, the 54-year-old came back to Los Angeles after spending two weeks with her husband’s family. As she does almost every time she leaves her home country of Guatemala, Ramirez carried boxes of Pollo Campero.
Her husband had returned with a 12-piece box after a trip in December, and now it was her turn to honor the ritual. This time, she was joined on the five-hour flight by 30 wings and an eight-piece combo.
Senior Editor - Restaurants Digital table service uses QR codes to offer guests a convenient contactless ordering solution from their smart phone.
Fast service restaurant Pollo Campero now offers guests a new contactless dine-in ordering option through digital table service. The program allows guests to conveniently order from their tables, eliminating the need to stand in line.
Contactless Ordering
To use the new service, guests simply scan their table’s QR code to view the menu. Then, they place their order online and select “dine-in” at checkout, entering their table letter to have a team member deliver their food to the table.
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Pollo Campero Rolls Out Digital Table Service
January 20, 2021 · ·
Dallas, TX (
Pollo Campero, the fast service restaurant known for its flavorful chicken meals, now offers guests a new contactless dine-in ordering option through digital table service in the majority of US locations. The program allows guests to conveniently order from their tables, eliminating the need to stand in line.
To use the new service, guests simply scan their table’s QR code to view the menu. Then, they place their order online and select “dine-in” at checkout, entering their table letter to have a team member deliver their food to the table.