Lyft Launches Enhanced Concierge In-App Experience for Healthcare
What You Should Know:
– Lyft launches enhanced Lyft Concierge experience within the rider app like streamlined, multi-language support and advanced security through their Lyft app account, if they have one.
Lyft Business, today announced the launch of enhanced Lyft Concierge experience with advanced safety features and an enhanced experience when they open their rides in the Lyft app. Lyft Concierge enables organizations to schedule and cover the cost of a ride on behalf of a patient, employee, or customer.
Currently, the in-app experience is currently available in select markets and will be available to all Concierge riders in the coming weeks. Today, the majority of Concierge rides are for patients getting to and from their medical appointments via Lyft’s non-emergency medical transportation (NEMT) partnerships with health systems, health plans, and transportation brokers across the country.