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WARREN, Pa., May 4, 2021 /PRNewswire/ Northwest Bank (NASDAQ: NWBI) ranks highest in customer satisfaction in Pennsylvania, according to the J.D. Power 2021 U.S. Retail Banking Satisfaction Study.
The study analyzes the overall satisfaction customers have with their retail banking experience based on channel activities, account information, fees, problem resolution and product offerings.
Northwest Bank named Highest Customer Satisfaction with Retail Banking in Pennsylvania by J.D. Power.
Northwest received the highest satisfaction score in Pennsylvania, scoring 14 points higher than the region average. This is the seventh time in eleven years Northwest has received a recognition by J.D. Power (award wins were in the Mid-Atlantic Region in 2010-2012, 2014, 2016, 2018 and Pennsylvania in 2021).
Northwest Bank Announces Agreement to Sell Its Insurance Business to USI Insurance Services
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WARREN, Pa. and VALHALLA, N.Y., April 1, 2021 /PRNewswire/ Northwest Bank, a subsidiary of Northwest Bancshares, Inc. (NASDAQ: NWBI), today announced that it has entered into a definitive agreement to sell its insurance business offered through Northwest Insurance Services to USI Insurance Services ( USI ).
Northwest Insurance Services is a wholly-owned subsidiary of Northwest Bank, offering property and casualty, life, disability and long-term care insurance, as well as group health, life and disability employee benefits.
USI is one of the largest insurance brokerage and consulting firms in the world, delivering property and casualty, employee benefits, personal risk, program and retirement solutions to large risk management clients, middle market companies, smaller firms and individuals. USI connects over 8,000 industry-leading profession
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