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Bank customers urged to update documents on record
01 Mar 2021 - 10:03
Lani Rose R Dizon / The Peninsula
As part of an effective customer due diligence process and to implement Know Your Customer (KYC) regulations, banks in Qatar are urging customers to keep their recorded documents such as passports and QIDs updated in their systems. Customers who intentionally ignore routine reminders from banks, and neglect to update their expired passports on record, may have their bank accounts blocked. However, customers with valid concerns related to their passport renewals may receive a more considerate approach, an official has said.
With COVID-19 restrictions currently in place, a number of embassies in Qatar have shifted to online appointments for the passport renewals of their citizens, some of which are facing long waiting lists. The Philippine Embassy in Doha currently has its online appointments fully booked until July.