MLC said: “Since the beginning of the pandemic MLC Life Insurance has assessed and paid two critical illness claims for customers who were hospitalised after contracting the virus. Both customers were in intensive care for 30 days and needed the assistance of ventilation to survive the disease”.
The insurer encouraged customers to get the COVID-19 vaccine, which was currently available for those aged over 50, to protect themselves and their community.
It also reassured customers the vaccine would not invalidate their life insurance nor were there any specific exclusions for customers who suffered an adverse reaction to the jab. If a customer did not get the jab, they would also be unaffected.
Hinton was most recently the head of portfolio management – individual life at TAL, where she was responsible for overseeing the commercial performance of the retail and direct businesses.
She had more than 20 years’ experience in the life insurance industry, which included in roles spanning customer retention, claims and underwriting insights, pricing, analytics, and portfolio management.
She had also spent a significant portion of her career in actuarial consulting for Trowbridge Consulting and Ernst & Young.
Hinton was currently the chair of the International Committee for the Actuaries Institute of Australia.
She had also been chair of the International Actuarial Association (IAA) Education Committee since 2016.
Rogers had experience as a financial services executive in Australia and the UK, and had spent over fifteen years in general manager and director positions in life insurance and wealth management.
He had worked for AXA in Australia and the UK, as well as with AMP. He was also general manager for insurance at QSuper, where he led the design and implementation of its start-up insurance company QInsure.
Cook said the appointment was instrumental in supporting the company’s strategic direction.
“Michael’s appointment, in addition to the recent capital injection from Nippon Life and NAB, demonstrates that we are on the right path, despite the fast-changing operating environment we face,” Cook said.