Degree/Diploma in Sales & Marketing advantageous
Sales / Technical qualification
Market analysis knowledge experience
Ability to use database for recording and reporting
Required Competencies
Demonstrated ability to develop business relationships with channel partners across all levels
Good presentation skills
Young, passionate and self driven
Communicate effectively, both orally and in writing
Able to challenge themselves and meet all deadlines and targets for the department
Persistence and creativeness
The main purpose of the job:
The First Line Support Technician uses knowledge and expertise in Technology to ensure that incidents, requests, events, and alerts (also referred to as tickets) from various polling and management tools are logged, classified, managed and where possible, resolved via remote troubleshooting and support, with the objective of restoring failed services as quickly as possible.
The First Line Technician is responsible for contributing to the client’s achieving the contracted Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), through seamless management of the various tools and customer environments to improve the total customer experience.
GOAL an International Humanitarian Organisation has had a presence in Turkey since 2013 and
is contributing to the migrant response since 2016 with a focus on responding to needs in health
service delivery, social safety nets and the protection of vulnerable and marginalised migrants in
southern Turkey.
communities. GOAL is working in Idleb and Aleppo Governates, both through direct implementation and
through partners, delivering an integrated food security, emergency response and water, sanitation and hygiene programme. Under Food security, GOAL delivers assistance through food kits and food vouchers, MPCA with the latter making up the majority of the food distribution caseload. In 2020 GOAL Syria plans to expand the food voucher programme to include Multi-Purpose Cash Assistance (MPCA) to the same beneficiaries receiving food assistance. This will provide the most vulnerable with the purchasing power to meet their essential food and non-food needs on a monthly basis.
Cash & Voucher Assistance (CVA) Senior Officer reliefweb.int - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from reliefweb.int Daily Mail and Mail on Sunday newspapers.