Instead of being allowed to reactivate accounts or certify that their layoffs continue, workers were met with a blank screen as they tried to navigate from the Unemployment Insurance Agency system into the system known as MILogin, run by the Department of Technology, Management and Budget (DTMB).
“MiLogin is experiencing slowness today causing many users the inability to connect,” said Caleb Buhs, spokesperson for the DTMB.
The issue started Monday morning, and by 5:30 p.m. no cause had been identified. Also undetermined was when it will be fixed or how many workers were shut out of the system.
“Our team is fully engaged to identify and resolve the problem,” Buhs said. “Once the cause is known, we will be able to estimate a timeline for returning service to normal.”