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Experts: A year after the pandemic, here s how we re coping This week marks a year since much of the world shuttered it s doors and windows and moved non-essential contact to the digital space. From advertising and shopping to social contact to work, as the world dealt with the COVID-19 pandemic much of that dealing was done online. Here s where we are a year later. Kristina: We are a year into the pandemic - how are marketers and retailers coping at this point? Stephanie Cegielski, Spokesperson, ICSC: After a year of the pandemic, we ve seen retailers fully embrace and adapt to new trends that have emerged. While the sector still needs support, retailers have been remarkably adaptable and resilient. Two top trends in particular included the growth of click-and-collect services and safety measures. Our recent B2B survey found nearly three-quarters of smaller retailers implemented click-and-collect offerings as a result of the increased demand for safe shopping experiences. Simila

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