Long hours, health risks and ‘ghost applicants’ lead to desperate staffing situations at Michigan restaurants
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Danielle Scott never thought she’d be turning customers away from her restaurant, but without a full staff behind her, she’s had to limit the hours at Lucy’s Cafe in Grand Rapids.
The dine-in restaurant experience was sorely missed through the worst of the pandemic, and with few entertainment options fully restored, customers are flocking back to Michigan’s eateries but workers are not.
“Some days I just want to cry,” Scott said. “We’re doing so well. Business is great, but we don’t have enough staff so I have to pull [dinner].”
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