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Q&A: James Wawne on why trust is the strategic key to remaining relevant in digital

May 6 2021, 12:45 pm | BY Ricki Green | No Comments James Wawne, managing director and principal consultant ANZ at DMPG discusses how brands must build consumer confidence through progressive digital experiences which engender trust and lay the foundations for sustainable customer relationships.   Recently appointed managing director and principal consultant ANZ at DMPG, James Wawne heads the company’s Australian operation from its Brisbane office. A former PwC manager and Venntifact director, Wawne has over 14 years of international expertise in data analytics, innovative technology, and digital transformation. Following COVID’s dramatic impact on consumer behaviours, Wawne shares why Australian brands must craft customer experiences that transparently address privacy concerns and provide controls around the use of first party data.

iTWire - AMTA s advice for Privacy Awareness Week 2021, May 3 to 9

iTWire Thursday, 29 April 2021 11:31 AMTA’s advice for Privacy Awareness Week 2021, May 3 to 9 Shares Being connected is an essential part of our everyday lives, enabling us to connect personally and professionally, but with protecting privacy vitally important in the digital era, how do you do this? According to the Australian Community Attitudes to Privacy Survey 2020 (PDF link), the majority of Australians know they should be taking privacy seriously, with 85% having a clear understanding of why they should protect personal information but almost half (49%) don’t know how to go about it. Privacy Awareness Week is May 3-9, and to raise awareness of the importance of protecting personal information and help Australians keep their data private, the Australian Mobile Telecommunications Association (AMTA) has the following five tips:

Rights groups seek tougher EU rules for WhatsApp, Skype

Rights groups seek tougher EU rules for WhatsApp, Skype
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