Posti submits report to Traficom on execution of postal service
The Finnish Transport and Communications Agency Traficom is responsible for overseeing compliance with the Postal Act (415/2011) and the rules and regulations issued under it.
Under the provisions on quality control of postal services, all postal operators are required to publish annually information on the quality of the postal services they provide under the Postal Act. Posti has now submitted its 2020 report to Traficom.
In the case of letters, the universal service only covers letters and postcards paid for by postage stamp. These account for some 3,4% of the mail sent through Posti. Newspapers and magazines, unaddressed direct marketing mail and most parcels are not covered by the Postal Act.