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Feds Lay out Beefed up Flight Refund Rules After Gaps Laid Bare by Pandemic OTTAWA The federal government is proposing new rules that would strengthen passengers’ right to flight refunds, ensuring reimbursement following cancellations made for reasons outside the airline’s control. Published in the Canada Gazette, the detailed proposal comes after most Canadian airlines held back for more than a year on refunds for trips they cancelled due to the COVID-19 pandemic. The majority of large airlines have now agreed to reimburse customers as part of the conditions of relief packages from Ottawa over the last few months. In December, Transport Minister Marc Garneau ordered the Canadian Transportation Agency to shore up rules around air passenger refunds and close the “gap” in consumer protection laid bare by the pandemic.

Marc garneauCanadian transportation agencyCanada gazetteTransport minister marc garneauமார்க் கார்ணேௌகனடா கஸெட்போக்குவரத்து அமைச்சர் மார்க் கார்ணேௌ