âThe purpose of business is to create and keep a customer.â â Peter Drucker
I am taking a âdetourâ in this newsletter to talk about a vital part of a speaking business. If you have a speaking business or have ever thought about starting a speaking business, this newsletter is for you.
Do you know what the letters âCRMâ stands for? CRM stands for customer relationship management. If you have a speaking business, you have a myriad of leads, contacts and opportunities in which to keep track. Managing these with pencil and paper, spreadsheets, and/or through a myriad of unintegrated tools on your phone, tablet, or computer is a nightmare! Enter the CRM tool.
Apple Pie OriginsThe “Made in America” Weimar Republic-like chaotic violence lastspring and summer reached a crescendo of intensity with the dramatic assault andoccupation of the US Capitol building in early last month with the temporary“planting” of the Confederate battle flag. Notwithstanding the followingweek the Inauguration was held, a lawful and
This week, Silicon Valley-based Fry's Electronics announced it was closing all its remaining stores and shutting down operations immediately. This wasn't a total surprise, because Fry's had been shuttering stores for the last couple of years. Inventory was limited in those stores that remained open. What was special about Fry's? Long before
âFrustration, although quite painful at times, is a very positive and essential part of success.â Bo Bennett
Can you give me a little advice?
I am constructing a digital course called âThe Influencing Speaker.â The course covers the full process of how to prepare your best presentation, deliver it with comfort and ease, and how to follow-up with your audience after your presentation.
The course focus is on your needs as a speaker. This course will be about you, not me.
To that end, can you give me a little advice on what you would like to see in âThe Influencing Speakerâ course?
This week, the rest of the country watched in horror at the situation unfolding throughout Texas. Extreme weather conditions resulted not only in unusual amounts of snowfall, but exceedingly cold temperatures close to zero degrees Fahrenheit -which nearly brought down the entire state electrical grid. Pipes froze and burst, families were forced to