The future of banking is here and it is quite interesting. There are no physical edifices stacked with complex resources, sophisticated furniture and workspaces. It is rather of virtual digital platforms for transactions - full of experiences and engagement. Clients interact with banking platforms everywhere around the world on the go and now look at brick and mortar with rose-tinted glasses. While this new alternative is providing convenience and empowerment, its necessity has been accelerated in part by the current global pandemic.
In Ghana, one bank - Standard Chartered - has already seized leadership of the move to the future of banking with its plethora of innovative offerings and products that are transforming the way clients interact with financial services. Standard Chartered’s credibility in banking is without question. Aside from being the oldest bank in the country, the Bank has also proven to be a banking impossibility; it dared to focus on Africa, Asia and the Mid