PDF
Around since the 1950s, artificial intelligence has taken on a new valence over the past decade. In both reality and rhetoric, AI has emerged as a leading subject in business technology discussions and is viewed by many as both a silver bullet and an existential risk to business organizations and society as a whole. Whatever side of the AI debate you are on, no amount of analysis and scrutiny is too much. The worst thing that can emerge from this critical focus is better products, services, and processes. Either way, technology and business leadership must come together to let AI yield the sorts of outcomes that justify the investments made.