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Realizing Real Dollar Savings with Right IT Choices Tom Bland, Director, Business Technology Services, Cobb EMC Tom Bland, Director, Business Technology Services, Cobb EMC Cobb EMC made a strategic decision in 2014 to migrate away from a Customer Care and Billing System that was hosted and managed “in-house” to a service based solution from National Information Solutions Cooperative (NISC). The NISC solution is “physically” housed on-premise at Cobb EMC’s offices, and NISC manages the solution remotely, providing monitoring, performance tuning, code patches, and troubleshooting remotely. For Cobb EMC, it’s been a win-win as the business no longer has to depend on IT to make configuration changes to respond to changing business requirements. Additionally, IT resources have been “freed up” to focus on other strategic technology initiatives that previously suffered due to the excessive “care and feeding” requirements of the traditionally modeled so

United statesBusiness technology servicesNational information solutions cooperativeResearch developmentInternational data corporationTom blandCustomer careBilling systemOracle enterpriseHard disk driveஒன்றுபட்டது மாநிலங்களில்வணிக தொழில்நுட்பம் சேவைகள்தேசிய தகவல் தீர்வுகள் கூட்டுறவுஆராய்ச்சி வளர்ச்சிசர்வதேச தகவல்கள் நிறுவனம்டோம் சாதுவான