By Letters to the Editor Send us your views on the week s news
LETTER â Pandemic shows vital role of technology in our lives People have taken to online technology like never before to keep in touch during this difficult time. When we first went into lockdown, there were concerns on whether our networks would cope with this big increase in online traffic. But, although customers’ usage of data more than doubled during the period, our networks were able to stand up to the demands. I’m immensely proud of the role my colleagues have played in keeping the country connected during this crisis. From the engineers who keep our broadband and mobile networks connected, to the vital contact centre staff helping people when they need it most.