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A judge has certified a class-action lawsuit against WestJet for its operation of a program that deals with such things as credits for cancelled flights.
Tiana Sharifi, the representative plaintiff in the case, booked flights with WestJet and later cancelled them.
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She received $993.26 in credit for the cancellations and was able to use $571.46 for a subsequent booking, but because WestJet’s credits expire after one year and she didn’t use the remaining $421.80 within that year, she lost the remaining money.
Article content
A judge has certified a class-action lawsuit against WestJet for its operation of a program that deals with such things as credits for cancelled flights.
Tiana Sharifi, the representative plaintiff in the case, booked flights with WestJet and later cancelled them.
We apologize, but this video has failed to load.
Try refreshing your browser, or Class-action lawsuit certified against WestJet over travel credits issue Back to video
She received $993.26 in credit for the cancellations and was able to use $571.46 for a subsequent booking, but because WestJet’s credits expire after one year and she didn’t use the remaining $421.80 within that year, she lost the remaining money.