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Investigating Amazon, the Employer A recent Times project that examined how the tech giant manages its workers took months of reporting and hundreds of interviews. An employee sorting items at JFK8, Amazon’s Staten Island warehouse, which is the company’s only fulfillment center in New York City. Credit.Chang W. Lee/The New York Times July 4, 2021, 5:00 a.m. ET Times Insider explains who we are and what we do, and delivers behind-the-scenes insights into how our journalism comes together. Last summer, amid a hiring spree at Amazon so gigantic it left historians struggling for comparisons, Karen Weise, a Times reporter who covers the company from Seattle, brought up a puzzling question to her editors. Approaching the million-worker mark, Amazon was on track to becoming the largest private employer in the United States. Yet, in spite of solid wages and generous benefits, it was quickly cycling through employees. Why?

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