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Published December 10, 2020, 6:50 PM
The North Luzon Expressway (NLEX) Corporation has proposed at least 11 solutions to Valenzuela City Mayor Rex Gatchalian to address his and the public’s concerns about the “RFID fiasco,” which eventually caused an “atrocious traffic situation” on its expressways.
In its response to Gatchalian on Thursday, NLEX president J. Luigi Bautista said in a letter that the company will “intensify regular calls to subscribers whose accounts are recorded as unreadable” as well as “intensify sticker replacement program and customer communication” to solve the issue of RFID stickers that easily wear out.
For sensors that cannot promptly read RFID stickers, NLEX also vowed to “install additional RFID antenna and handheld readers to speed up toll payments and traffic flow,” deploy “RFID assistants and technicians at the Valenzuela toll plazas to address motorist concerns,” engage a “third party expert to conduct a full-scale NLEX s
Photo credit: https://nlex.com.ph
In a meeting with Caloocan Mayor Oca Malapitan on Wednesday afternoon, the local government said, NLEX officials expressed their commitment to lessen the queuing time of motorists at toll booths “within a week” starting the conclusion of their talk through various means.
The local government said, these are through the following:
• Installation of additional handheld readers to speed up toll payments and traffic flow
• Relocation of sticker installation and reloading sites
• Improvement of equipment maintenance and replacement program, and
• Establishment of more reloading sites.
The local government added that NLEX officials also vowed to expedite the replacement of defective RFID stickers, increase subscriber updates and notifications on their remaining account balance, and reduce toll congestion caused by insufficient account balances.
NLEX Corp to reduce waiting time at Balintawak Toll Plaza | Tempo – The Nation s Fastest Growing Newspaper tempo.com.ph - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from tempo.com.ph Daily Mail and Mail on Sunday newspapers.