dailypoint™ awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report
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Munich - For the investment in tools, processes and strategies, dailypoint™ has now been awarded Level III Global Customer Support Certification (GCSC) by Hotel Tech Report. The certification focuses on the areas of preventive and reactive support, coaching and customer assessment. This ensures dailypoint™ s continued success with its customers.
The Hotel Tech Report GCSC certification program analyzes software vendors in terms of their customer support infrastructure to help hoteliers select technology partners. This enables them to minimize any risks as well as maximize positive outcomes. The certification process requires Hotel Tech Report to assess the company s internal systems against a rigorous 34-point GCSC rubric from HTR.
ALICE Wins Multiple HotelTechAwards in 2021
For the fourth year in a row, ALICE is recognized as a leader in the hotel technology space.
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ALICE Wins Multiple Hotel HotelTechAwards in 2021 Photo: ALICE
ALICE is excited to announce its success in the 2021 HotelTechAwards, taking top honors in several categories. The hotel operations platform was named one of the
Top 10 People s Choice and the Best
Concierge Software by Hotel Tech Report. ALICE is also #4 on the list of Top Ten Best Places to Work in Hotel Tech for the fourth year in a row. ALICE is the hospitality industry s leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. More than 100,000 hoteliers across 2,500 hotels around the world use ALICE