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Slack / Getty Images / WIRED We all remember where we were when it happened. One year ago, jittery employers in the UK told their staff to pack up and leave their offices to wait out the pandemic. Many people haven’t set foot in them since. Desk plants have died, kettles have sat dormant, the rats have taken over. And, for an entire year, Slack has acted as the de-facto digital office replacement, providing an important lifeline for corporate communications, group projects, endless emojis and gossip. It was a trial by fire for a service whose mission statement is to make people s working lives “simpler, more pleasant, and more productive”. By this measure, it failed.

United statesEast sussexUnited kingdomCity ofRob liddiardSarah norford jonesNatasha bernalNoah weissCal newportMarc fullmanUniversity of californiaUniversity of sussex business schoolHumboldt universityGetty imagesWorld without emailSussex business