Naperville, Ill., rolled out a text-to-911 option this week. Officials advise citizens to only use the service if a phone call can't be made. No pictures or videos can be delivered with the service at this time.
Naperville’s Public Safety Answering Point (PSAP) announced today, Sept. 20, that it has integrated texting into its 911 answering system, allowing citizens in need of emergency services in Naperville to reach the 911 dispatch center by text when calling is not an option.
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