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State officials await federal guidance on extended unemployment benefit programs

State officials await federal guidance on extended unemployment benefit programs
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Slight uptick in new La unemployment claims

Slight uptick in new La. unemployment claims The number of Louisiana residents making new claims for unemployment rose slightly last week, though the number of continued claims for state benefits fell, the Louisiana Workforce Commission reported Friday. Initial unemployment insurance claims for the week ending March 6 rose to 7,100, compared with 6,981 the previous week. For a comparison from before the COVID-19 pandemic, during the week ending March 7, 2020, 1,698 initial claims were filed. Continued claims for the week ending March 6 decreased to 48,016 from the previous week’s total of 53,212. There were 14,199 continued claims for the week ending March 7, 2020, the LWC reported. The number of Louisiana residents filing new claims for Pandemic Unemployment Assistance went up during the week ending March 6, from 769 the previous week to 1,175, according to the U.S. Department of Labor. PUA is for workers such as independent contractors who don’t qualify for state benefits.

Are States Unemployment Systems Recovering from COVID-19? – InsuranceNewsNet

February 2020, the Unemployment Insurance Division of the Texas Workforce Commission (TWC) received an average of 13,000 UI claims each week. By the middle of March, Texas saw well over 100,000 weekly claims. During one week in April, the number exceeded 400,000. Given this enormous shift, Texas, which has a legacy UI system, had to make several tech-related changes, said TWC CIO Heather Hall. The TWC website was moved to the cloud. Web servers were doubled in March and again in April. Mainframe capacity had to be increased by 200 percent. The UI department expanded its call center capacity by deploying interactive voice response with help from Google and Genesys and doubling its call centers from four to eight through local partnerships.

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