My bank told me I was too professional to fall victim to a scam – I lost £2,000
Which?, the consumer group, has claimed banks are victim blaming to avoid paying refunds to fraud victims
28 April 2021 • 6:00am
Banks are “victim blaming” those who are tricked by scammers, a consumer group has claimed after new analysis showed customers are being held responsible in as many as 77 per cent of cases.
The analysis by Which? of official figures relating to the second half of 2019 and the first half of last year suggested that banks were holding victims responsible in 60 per cent of cases.
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Delfas is currently Financial Conduct Authority executive director of international and interim chief operating officer. She is expected to take up the FOS roles on 17 May.
The FOS board will carry
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Wayman,
pictured, has spent 22 years at the FOS and succeeded Natalie Ceeney as chief ombudsman and CEO in July 2013, having previously been the service’s principal ombudsman and legal director.
She
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Markerstudy Group has acquired Brightside Group, subject to regulatory approval, from private equity investor AnaCap
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