Airlines in United States under attack for cashing in on cancelations
05 Jun 2021, 03:18 GMT+10
WASHINGTON D.C.: Adding to the mounting criticism facing airlines over their handling of redemptions for flights canceled during the pandemic, seven major U.S. airlines came under fire from two senators earlier this week, who vowed to take legislative or regulatory action against them.
Democratic Senators Edward Markey and Richard Blumenthal accused the airlines trade group of refusing to offer any commitment to expand cash refund policies or eliminate expiration dates for pandemic-related flight credits.
The lawmakers said the airlines continue to sit on more than $10 billion in unused flight credits and are still refusing to return consumers hard-earned money, more than a year after the pandemic began.
Seven major U.S. airlines came under fire from two senators on Monday, who vowed to take legislative or regulatory action against them over their handling of redemptions for flights canceled
Senators criticize U S airlines over voucher expiration dates - Netscape Money & Business netscape.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from netscape.com Daily Mail and Mail on Sunday newspapers.
Two senators on Monday criticized seven major U.S. airlines for failing to make all pandemic-related flight credits valid indefinitely and vowed to pursue
Tracy RucinskiDavid Shepardson
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A general view of the international arrival terminal at JFK airport in New York October 11, 2014. REUTERS/Eduardo Munoz
Eleven U.S. airlines issued $12.84 billion in cash refunds to customers in 2020 as the coronavirus pandemic upended the travel industry, the head of industry trade group Airlines for America (A4A) said in a letter to lawmakers on Friday.
Airlines have faced a backlash from passengers and some lawmakers over their handling of redemptions for flights canceled during the pandemic.
Earlier this month, Senators Edward Markey and Richard Blumenthal called on carriers to issue cash refunds whether flights were canceled by the airline or traveler.