CCPA seeks RBI intervention on banks delaying refund in case of failed transactions
In a letter to Reserve Bank of India (RBI) Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,850 complaints pertaining to transactions failed/cancelled but money not refunded forming 20 per cent of grievances registered in the banking sector have been received through the government-run National Consumer Helpline (NCH). PTI
RBI
Amid rising consumer complaints regarding delay in reverse or refund of money deducted on account of failed or cancelled banking transactions, newly set up consumer protection regulator CCPA has flagged this issue to the RBI seeking its intervention to ensure banks reverse such money on time.
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CCPA seeks RBI intervention on banks delaying refund in case of failed transactions
Amid rising consumer complaints regarding delay in reverse or refund of money deducted on account of failed or cancelled banking transactions, newly set up consumer protection regulator CCPA has flagged this issue to the RBI seeking its intervention to ensure banks reverse such money on time. In a letter to Reserve Bank of India (RBI) Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,850 complaints pertaining to transactions failed/cancelled but money not refunded forming 20 per cent of grievances registered in the banking sector have been received through the government-run National Consumer Helpline (NCH).
CCPA issues notices to companies for misleading advertisements
By IANS |
Published on
Fri, Jan 1 2021 17:27 IST |
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Consumer Price Index. (File Photo: IANS/PIB). Image Source: IANS News
New Delhi, Jan 1 : The Central Consumer Protection Authority (CCPA) has, suo-moto, issued show cause notices to various companies for misleading and misguiding advertisements during the Covid-19 pandemic, an official statement said on Friday.
The Union Ministry of Consumer Affairs, Food & Public Distribution said that the CCPA has been taking proactive action for protecting the interest and rights of consumers. One of the functions of the CCPA envisaged in the Act is to review matters relating to, and the factors inhibiting the enjoyment of, consumer rights, including safeguards provided for the protection of consumers under any other law in force and recommend appropriate remedial measures for their effective implementation.
Consumer protection regulator seeks RBI intervention on banks delaying refund in case of failed transactions
In a letter to RBI Deputy Governor M K Jain, the Central Consumer Protection Authority (CCPA) Chief Commissioner Nidhi Khare stated that 2,850 complaints have been received through the government-run National Consumer Helpline (NCH)
PTI | January 1, 2021 | Updated 15:09 IST
Reserve Bank of India
Amid rising consumer complaints regarding delay in reverse or refund of money deducted on account of failed or cancelled banking transactions, newly set up consumer protection regulator CCPA has flagged this issue to the RBI seeking its intervention to ensure banks reverse such money on time.
NEW DELHI: Now consumers can file e-complaints in consumer commissions across a dozen states and UTs, instead of submitting complaints physically, making it easier for them to seek redressal of grievances. On Thursday, Bihar, Chhattisgarh, Jharkhand, Gujarat, Andhra Pradesh, Odisha, Uttar Pradesh, Madhya Pradesh and Chandigarh started e-filing of applications using “edaakhil.nic.in”.
Delhi has already rolled it out while Punjab is to start this facility from next month. Union consumer affairs secretary Leena Nandan announced this during celebration of National Consumer Day. She said her ministry is pursuing with other states for a quick rollout of this facility and also to make the National Consumer Helpline number more popular for people to register their complaints.