Mon, 07/12/2021 - 19:20 RCN Newsdesk
County clerk offices across Kentucky have been unable to process vehicle-related transactions due to intermittent system issues, the Kentucky Transportation Cabinet (KYTC) said Monday.
County clerks use KYTC’s Automated Vehicle Information System (AVIS) to process transactions such as vehicle registrations, transfers and vehicle titling.
“Our team of programmers is working diligently to identify the issue and restore service as soon as possible,” said Department of Vehicle Registration Commissioner Matt Cole.
The vehicle titling and registration system is experiencing intermittent issues from a recent system implementation. The implementation is part of an effort to modernize license plate production and to support the cabinet’s long-term goal of transferring all motor vehicle transactions from the 40-year old AVIS system to a new KAVIS system. No driver information was impacted.
UPDATE: Computer problems persist for county clerks statewide
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KYTC
The Kentucky Transportation Cabinet has been working all week to correct a systemwide failure impacting vehicle licensing.
The Pulaski County Clerk s Office is always busy but this week has been especially hectic with a statewide failure of the computer system that handles vehicle licensing.
On Friday, the Kentucky Transportation Cabinet (KYTC) announced that all County Clerk offices are temporarily unable to process vehicle-related transactions due to intermittent system issues with the agency s Automated Vehicle Information System (AVIS) to process transactions such as vehicle registrations, transfers and vehicle titling. Our team of programmers is working diligently to identify the issue and restore service as soon as possible, said Department of Vehicle Registration Commissioner Matt Cole.