If there was one word to describe Eva Wiese, it would be focused.
“In Germany, we say the first car is sold by a salesman and the second car is sold by the service, and I truly believe in this,” Wiese, 46, told
Automotive News Canada.
Mercedes-Benz Canada’s new CEO embraces the idea of the customer journey, from purchase and ownership to, hopefully, more Mercedes-Benz vehicles.
She sees it broadly, providing not just maintenance but other services to enhance ownership experience. For instance, as passenger transportation migrates to electric vehicles, an automaker should ensure EV owners have access to charging networks, she said.
Group 1 profit leaps to Q1 record as market rebounds
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Surging new-vehicle sales lift Penske to record Q1 results
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Alfa Romeo vows to improve business model in U.S.
CEO confirms two more Alfa nameplates are coming
Imparato: We must improve the quality of our business model.
MILAN Alfa Romeo, the premium Italian line with a racing heritage, must do better in the crucial U.S. market, the CEO of the brand said.
Frenchman Jean-Philippe Imparato ran the Peugeot brand for PSA until the merger with Fiat Chrysler formed Stellantis on Jan. 16, when he was put over Alfa Romeo. He has assembled a mostly Italian leadership team and has American industry veteran Larry Dominique, who had been plotting Peugeot s return to the U.S., in charge of North America.