スカイプ、シスコシステムズの幹部を新CEOに選任 クリップ
Skypeは2010年になってから1億ドルの資金調達を目指した新規株式公開（IPO）を届け出ている。Ciscoから買収を提案されているとのうわさがあるが、今回の決定をみると、Skypeは株式を公開する計画である可能性が非常に高い。
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AI player Genesys to buy Bold360 to enhance customer experience
Image: © NicoElNino/Stock.adobe.com
Genesys said the acquisition will enable it to help companies deliver the ‘next frontier’ of digital customer experience.
AI company Genesys, which has bases in Galway and California, has announced its intention to acquire Bold360 from software player LogMeIn.
The proposed acquisition is set to advance Genesys’s customer experience services, helping companies to understand and predict customer behaviour with AI and data analytics. The deal is expected to close in the first half of 2021.
Genesys sells customer experience and call centre technology to mid-sized and large businesses. Bold360 is a live chat engagement and AI tool currently owned by SaaS company LogMeIn.