What COVID-19-related measures do you think are here to stay (even post-pandemic), and how do you feel about them?
David: The increased investment and consideration in packaging is definitely a significant shift. Now more than ever, the packaging used for take-out plays a central role in the diners’ experience as we rely on it to preserve the quality of the food we make. It’s important that the food still looks appetising, whether consumed at the restaurant or ordered for take-out or delivery. Quality packaging means quality food, and makes for delighted diners - it even invites guests to share their photos online!