Courtesy Danny Hopkins / LIPC
PSEG Long Island was unable to meet their self-imposed deadline to fix communication system issues that led to poor performance during Tropical Storm Isaias a year ago. A Long Island Power Authority (LIPA) report found that all of those problems were preventable, and even though their service provider made upgrades, the system is considered “antiquated.”
LIPA has been reviewing its service contract with PSEG Long Island after Isaias last August. The utility company proposed a plan to upgrade its hardware to better communicate outages to customers by May 2021. They missed that deadline.
PSEG Long Island is operating a system that only one other utility company in the country is still running it’s parent company in New Jersey. Now, LIPA and Long Island customers want there to be a considerable fix before the hurricane season ends in November.
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