LocationRemote Working, Lancashire, Burnley
SalaryCirca 21k
Contract TypeFull-Time
Can you tell a story using digital platforms? Are you a creative communicator who can capture the passion, excitement, learning and experiences which take place on our £81 million campus each day?
We are currently seeking a Digital Delivery Lead who is enthusiastic about digital marketing, target driven and will live and breathe our progressive brands. You will work alongside the Marketing Manager and Digital Strategy Lead to implement the overall digital marketing strategy and oversee the effective day to day usage of the different digital marketing channels operated by Burnley College, including all social media accounts.
Deliver excellence in customer service across assigned client base
Proactively engage with and create effective client relationships and record in CRM
Achieve retention and growth targets
Achieve up-sell/cross-sell revenue targets
Proactively identify new business and product opportunities
Ensure key customer requirements are identified and met through superior client management and recorded in CRM
Work closely with clients to determine their present and future needs and propose suitable Adstream products, services and upgrades in order to maintain and grow revenue for Adstream Identify and escalate service shortcomings or issues and work with the management team to ensure appropriate intervention
Ensure relevant training is delivered, ensuring best utilization of our services, increasing client satisfaction
Digital Delivery Lead - Pedestrian TV pedestrian.tv - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pedestrian.tv Daily Mail and Mail on Sunday newspapers.