Hangry customers?
By Dona Dey
Yet another incident of assault involving food delivery executive raises questions on rising frustration levels of locked-up citizens
As covid kept us cloistered at home, it was the delivery executives who helped with our morning grocery needs and midnight ice cream cravings. Despite this, there were instances of harassment or assault charges against delivery personnel… and in some cases it was the customer who turned violent.
Recently,
Swiggy, was allegedly harassed by two youngsters after he refused to give them
free food.
Karthik said he was to deliver egg rolls near Girias showroom signal in Rajajinagar around 8 pm on May 28. “On reaching the signal, I was about to call the customer when I saw two men approaching me. I saw one of them was about to cancel the order. When I tried to stop them, they told me that it was a ‘cash on delivery’ order and they did not have enough cash to pay. But, they wanted the food for free. When I told t
Restaurant aggregator Swiggy said tier 2 and tier 3 cities, including Tirupur, Jodhpur, Belgaum, Agartala and Jamshedpur, saw greater adoption of online food delivery
Amazon s green shoots
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E-commerce firms took a battering at the start of the second Covid wave, but with various states easing lockdown restrictions,
Amazon has seen a gradual increase in customers “across categories” over the past week.
Also in this letter:
Zomato’s
Flipkart IPO
India head
With various cities and states easing lockdown restrictions, customers are returning to Amazon, the company’s India head Amit Agarwal told us. The e-commerce giant said it has been seeing increased traffic across categories over the past week.
Founded in 2008, Zomato at present has four co-founders—Deepinder Goyal, Gunjan Patidar, Gaurav Gupta and Mohit Gupta. Akriti Chopra, who has been at the company for a decade, now joins this bunch.