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Essential workers’ tweets show surprising positivity during pandemic
A team of researchers from the Penn State College of Information Sciences and Technology explored whether the COVID-19 pandemic had a greater impact on the well-being of essential workers, and if they turned to media to tell about it. Their finding that tweets from essential workers across all topics being more positive than general users highlights a trend that started before the pandemic and has remained consistent since.
Image: Adobe Stock: Groenning
During the COVID-19 pandemic, many people turned to social media platforms to share their feelings about the changes happening in the world around them. Essential workers – such as medical providers, retail and food service employees, and public transportation workers – tweeted less often than general users about COVID-19 but more about overall mental health issues, according to researchers at the Penn State College of Information Sciences and Tec
Study suggests smart assistant design improvements for deaf users
College of Information Sciences and Technology researchers recently found that deaf and hard-of-hearing users regularly use smart assistants in homes, workplaces and mobile devices.
Image: Adobe Stock: New Africa
Study suggests smart assistant design improvements for deaf users
Jessica Hallman
January 07, 2021
UNIVERSITY PARK, Pa. Despite the inherent challenges that voice-interaction may create, researchers at the Penn State College of Information Sciences and Technology recently found that deaf and hard-of-hearing users regularly use smart assistants like Amazon’s Alexa and Apple’s Siri in homes, workplaces and mobile devices.
The work highlights a clear need for more inclusive design, and presents an opportunity for deaf and hard-of-hearing users to have a more active role in the research and development of new systems, according to Johnna Blair, an IST doctoral student and member of the research team.
Study suggests smart assistant design improvements for deaf users
Despite the inherent challenges that voice-interaction may create, researchers at the Penn State College of Information Sciences and Technology recently found that deaf and hard-of-hearing users regularly use smart assistants like Amazon’s Alexa and Apple’s Siri in homes, workplaces and mobile devices.
The work highlights a clear need for more inclusive design, and presents an opportunity for deaf and hard-of-hearing users to have a more active role in the research and development of new systems, according to Johnna Blair, an IST doctoral student and member of the research team.