Matrix42, a global leader in Enterprise Service Management awarded PinkVERIFY ITIL 4 Certification
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The fast-growing cloud-based software company becomes one of the firsts to achieve this elite certification, validating why customers are choosing Matrix42
The certification not only underscores what Matrix42 has achieved in the Enterprise Service Management space, it also solidifies our position as a leader among our direct competitors. HUNTINGTON BEACH, Calif. (PRWEB) March 15, 2021 Matrix42, the leader in integrated digital workspace management solutions, today announced their elite accomplishment of receiving the PinkVERIFY ITIL 4 certification in Enterprise Service Management for 11 practices. The certification makes Matrix42 one of only two players in the industry to achieve this in 11 practices, further validating their leadership in the global Enterprise Service Management market.
Accela Announces Quarter of Growth and Global Customer Expansion
Govtech cloud veteran expands community of agency customers including Humboldt County, State of Ohio, and Government of Jordan; network of strategic partnerships; and portfolio of Civic Applications and platform capabilities
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SAN RAMON, Calif., Jan. 28, 2021 /PRNewswire/
Accela®, the leading provider of cloud-based solutions for government, today announced continued momentum in driving digital innovation for government during a time of unprecedented transformation. This past quarter, Accela announced its
Fall 2020 Product Release, which included extensive mobile, administrative, and resident engagement enhancements to help agencies meet the growing demand for online services. The company also received an
WheelHouse IT: What is IT Service Management?
FORT LAUDERDALE, FL / ACCESSWIRE / January 26, 2021 / IT Service Management (ITSM) is often regarded as the sum of every process involved with the IT lifecycle in terms of designing, delivering, and supporting IT outcomes on behalf of a business.
ITSM is more than the mere actions of support that the IT team provides. They are a distinct set of policies put into practice by a workplace or a Managed Services Provider. While the ITSM policies in every workplace are unique, the guiding principles include regularizing processes and generating end-to-end coverage.
ITSM Processes
A computer in the office goes down and a new one must be installed and connected to the workplace networks. Who is responsible for the installation? Where does this fall on the list of priorities?
What is IT Service Management? pittsburghstar.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from pittsburghstar.com Daily Mail and Mail on Sunday newspapers.