Transfer agency: Look into the future
Nicholas Pratt hears from transfer agents about why they are unfairly held up as an example of the industry’s inefficiency.
The demise of the transfer agent (TA), replaced by a much more efficient distributed ledger technology (DLT) system, has long been predicted, yet they are still there at the heart of the investment process. So, how does the TA’s continued presence reflect on the funds industry?
One view may be that it shows just how slow the industry is to innovate and to use new technology to make fundamental changes to the way things are done – ultimately, to bring savings to investors.