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London, April 25
The conditions of patients suffering from mental health issues in the UK deteriorated as the National Health Service (NHS) shifted the in-person care to telephone, video and text messages during the pandemic, according to a new study.
The study, led by researchers from the University College London (UCL), showed that many reported a lower quality of care, trouble accessing medication, had appointments cancelled or felt the loss of face-to-face help meant they were missing out on care , the Guardian reported.
For many patients, the switch to remote care heightened the isolation and loneliness they were already feeling because they could no longer see friends and family, said Brynmor Lloyd-Evans associate professor at the UCL.
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