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Crisis hotline calls on the rise amid pandemic

Todd McKenna Special to The Journal-Standard FREEPORT With all of the negative news swirling around from the ongoing COVID issues to what happened at the nation s Capitol, it can can get overwhelming and a lot to process mentally.  Throw in the fact it s after Christmas when many families couldn t spend time together and it s the middle of the winter doldrums and it s no wonder the CONTACT crisis telephone hotline has been busy.  We re still running about a couple hundred calls over normal from last year at this time, said Pam Werntz, executive director for CONTACT. CONTACT of Northern Illinois is a 24-hour crisis helpline where trained certified line specialists are available by phone for those people who are in crisis, looking for services or just need someone to talk with and a listening ear by calling 815-233-4357. 

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