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Terazo, anchored in Durham, raises first $10 5 million to expand

DURHAM – The software development and managed services firm Terazo, jointly based in Richmond, Va., and Durham, has raised $10.5 million, led by Tercera with participation from Twilio. The funding will allow the company, which was founded in Richmond in 2016, to expand, including hiring to staff a Charlotte office, and a number of remote-based positions, as it plans a national expansion. Prior to this fundraising round, the company’s first, the company was backed financially by its founders.  Though founded in Richmond, the company sees Durham as the “anchor” of its operations in the Southeast, though does not refer to any location as a headquarters location, due to a distributed workforce and distributed leadership team.

Terazo Secures Funding from Tercera and Twilio to Accelerate Growth and Expand Its National Footprint

Twilios Annual State of Customer Engagement Report Finds Digital Engagement Is Key to Business Survival in a Post-Pandemic World

Posted on 325 Twilio (NYSE: TWLO), the leading cloud communications platform, today released its second annual State of Customer Engagement Report. Combining insight from the Twilio platform, which powers over 1 trillion human interactions annually, with results of new global research of 2,500 enterprise decision makers, the report reveals that digital communications were critical to business survival in 2020, and that the solutions that were built will shape business success in the post-pandemic economy. (Graphic: Business Wire) “For nearly every organization dealing with the impacts of the pandemic, increased digital engagement was a core part of their solutions,” said Glenn Weinstein, Chief Customer Officer at Twilio. “From remote learning, to work-from-home contact center agents, to vaccine distribution logistics, digital communications have played a critical role. We expect that to accelerate through the pan

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