The report states there was a feeling of unfair treatment and neglect compared to other towns. Many participants expressed they do not feel they have received the same level of service as other areas within the region, the summary report stated. This sentiment indicates residents have higher expectations of WRC s services than what is being delivered currently. The top projects Collinsville residents would like to see undertaken in town. Photo: Whitsunday Regional Council The report states residents want to see major upgrades and visible improvements in Collinsville within the next few years. The results also show that residents would prefer upgrades that enhance their liveability and beautify the town, rather than a focus on tourism projects, it states.