Pic: Pixabay READERS can claim refunds on holidays abroad if they are cancelled because of the pandemic this summer. Advice Direct Scotland which runs the country’s consumer advice service said consumer rights remain in place and must be adhered to by travel providers. Cancelled trips must be refunded within 14 days and customers should be offered a full refund. Holiday-makers are reminded that they cannot claim refunds if they cancel holidays themselves and Advice Direct Scotland have encouraged people to put everything over £100 on a credit card. Colin Mathieson from Advice Direct Scotland said: “The warning from the CMA is a very welcome reminder to holiday companies of their legal obligations.
Holiday refunds advice for Scots travelling abroad this summer including credit card bookings and insurance
There were 23,000 complaints to the competition watchdog over cancelled package holidays last year.
12:53, 14 MAY 2021
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Teletext Holidays could face legal action over delayed refunds for cancelled bookings
Teletext Holidays claims the delay to refunds totalling more than £7m lies with airlines.
08:40, 3 MAY 2021
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Arran Banner
Colin Mathieson
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