Online campaign will help Scots shop more securely By Calum MacLeod
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Updated: 11:14, 15 December 2020
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Colin Matheson of Advice Direct Scotland.
With more Scots consumers expected to go online for their Christmas shopping this year, Advice Direct Scotland is launching a new service to help avoid falling prey to scammer sites or shoddy service.
The Digital Xmas campaign points shoppers in the right direction when it comes to their rights around delayed deliveries, counterfeit goods, returns, refunds and product safety.
Furniture and clothing are likely to be the main issues that Scots want advice on. During last monthâs National Consumer Week, around 40 per cent of contacts to Advice Direct Scotland s consumeradvice.scot site were about furniture and homeware, while a third of queries related to clothing and footwear.
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