“Our goal is to make every guest feel welcome and special and to provide them with an exceptional dining experience. We deeply regret that we did not provide this couple with an experience that meets our high hospitality standards. We hope they will give us another chance.”
Dorothy Moody and her husband were dining at a location in Orlando, Florida when they noticed they were seated in the back of the restaurant with other people of color. The couple also couldn’t help but notice all the diners in the front of the restaurant were white.
“It was clear that it was a separate section,” said Moody, who was at the restaurant to celebrate her husband’s birthday.