Heavy Volume, Weather Compounding Holiday Peak Strain
December 16, 2020
Heading in the home stretch of the holiday peak season in an extraordinary year, and past the cutoffs for Christmas delivery by ground at the major parcel carriers, transit time performance is holding up well even though expected reports of delays are appearing across the board.
From Oct. 1 through Dec. 5, UPS has posted the highest on-time performance, in the 97%-98% range, according to data from ShipMatrix, followed by FedEx (95%-97%) and the U.S. Postal Service (93%-97%).
Many retailers have been proactive in notifying customers of the potential for delays, while also setting earlier deadlines than in the past, knowing this holiday peak is experiencing an unprecedented deluge of ecommerce deliveries.