GenNx360 Capital Partners’ Daphne Dufresne.
How are you a champion for change?
One of the things I championed internally was limited partner outreach and cross engagement between our portfolio companies. The economy was so volatile that I felt it was really important to make sure we were keeping our LPs informed of everything going on with our portfolio companies. We held over 30 calls in a four-week period, updating each of our investors on the health of each company and our outlook for the future. We created a dashboard that we could use to allow them to track performance over time. We were transparent, open, and honest. Then three months into the pandemic, we did it all again, with great detail on each company to update our LPs on what had occurred since March and provide our revised outlook on the future.