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Don t reinvent your VOC programme, just use the data you gather effectively
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Pune-based Nexapp Technologies positioned as Notable Vendor in the Gartner Magic Quadrant for WAN Edge Infrastructure 2021 in the APAC Region
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How to effectively use SMS as a survey channel to get maximum resultsSMS is one of the oldest digital channels of B2C communication, with marketers tapping into its potential as early as 1999. The channel has remained a firm favourite for the last 2 decades thanks to its relative cost-effectiveness and high engagement rate. It is thus no surprise that it is arguably the most effective channel for gathering transactional feedback from customers. 25 Jan 2021 Read more
Customer Experience at arm s length. It s all about your intermediariesFor many, creating customer experience is not as simple as delivering great service to the end customer making a purchase. Today s interconnected and interdependent business world means that many organisations operate within complex value chains, and often these value chains include intermediaries (such as brokers, dealers, agents etc.) through which the organisation expands market reach. The result is that the organisation who owns the
Strong go-to-market model using a partner ecosystem to introduce them to a specified geography or market
Worked with the ICO in its Regulatory Sandbox on complaint handling of training data
Cross-checks documents against proprietary compromised document database
Onfido technology is integrated in many other identity verification solutions
“Onfido analyzes biometric and liveness data with close attention to the trustworthiness of that data. Dedicated efforts with the UK’s ICO have worked to identify and reduce algorithmic racial bias. Artificial Intelligence (AI) models are used to detect face insertion, photo-of-a-photo detection, spoofing detection, video submission, and font anomalies,” said Anne Bailey in the KuppingerCole Market Compass for Providers of Verified Identity, 2021. “A dedicated team of AI developers maintain and improve on these capabilities.”
HERE partners with Ramco Systems to add location intelligence
Posted On: 2021-01-19 21:56:30 (Time Zone: Arizona, USA)
HERE Technologies, a global leader in mapping and location platform services, has today announced a partnership with Ramco Systems, a leading global cloud enterprise software provider, to embed location intelligence in their Logistics ERP platform.
Ramco Logistics Software is an integrated and smart platform engineered to provide an end-to-end comprehensive business solution for 3PLs, Contract Logistics, Freight Forwarders, Project Cargo, Reefer Logistics, E-Commerce Logistics and Parcel/ Express Service Providers. By embedding geo-visualization layer provided by HERE, Ramco s clients will benefit from real-time view of their logistics operations using HERE Maps.
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