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Japan regional banks face thinning buffer against high costs, low interest rates

Blog Blog Blog Blog 2 May, 2021 Author Yuzo YamaguchiFrancis Garrido Some of Japan s regional banks may be forced to consolidate to survive, a consideration many have long been resistant to, as more banks are no longer earning sufficient income to cover operating expenses. Among 34 Japanese regional banks that reported revenue and expenses data for the three months ended Dec. 31, 2020, four had their quarterly expenses exceed net interest income, according to S&P Global Market Intelligence. Sixteen other lenders reported net interest income-to-operating expense ratios of 1.20 or lower, indicating limited income buffers against elevated expenses. Only one regional bank The Kiyo Bank Ltd. reported a ratio above 2, meaning its net interest income was more than double its operating expenses for that quarter.

Genesys Launches New Cloud Capabilities in India to Offer Data Sovereignty for Local Businesses

Technuter Genesys has announced its new capabilities for Genesys Cloud in India by enabling businesses to keep their interactions and data located within the country. This is especially crucial for organisations in highly regulated industries with stringent compliance and security standards, such as healthcare, financial services and government, which often have data sovereignty requirements. Now, Indian businesses across all sectors can deliver more personalised digital-first customer experiences using Genesys Cloud. Data privacy and security are critical components of the digital customer experience. Businesses need to quickly adapt to consumers’ shifting preferences toward digital engagement, while maintaining control and transparency of their data. Genesys Cloud is compliant with Indian government regulations relating to local Private Branch Exchange (PBX) for domestic call ingress, no toll bypass, Call Detail Record (CDR) data and call recording to be stored and available

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